resume

Rifqi Rofian Tanamas Security Analyst

Tangerang, 15811 0895635757579 rifqirofian@gmail.com LinkedIn

Summary Accomplished IT Support Technician with over 3 years of hands-on experience in delivering comprehensive technical support and proficiently troubleshooting diverse software and hardware challenges. Demonstrated expertise spans computer systems and networks, penetration testing, bash scripting, meticulous problem-solving, adept technical report writing, and documentation. Strong communicator known for exceptional customer service, adept at collaborating across teams to ensure streamlined operations and fortified security protocols..

Experience Cybersecurity Engineer - PT. Alpha Citra Siber Indonesia (June 2023 – Present)

Coordinate SIEM development plans in collaboration with in-house technical teams Monitor, analyze and respond to security events from a variety of SEIM data sources. Triage security alerts from a variety of sources including network devices, servers, end users, threat intelligence services. Analyze and investigate cyber events using various logs including email, firewall, endpoint, IDS/IPS, and other network devices in an enterprise security information and event management (SIEM). Work with end users or system administrators and various vendors to mitigate security incidents. Staying up to date with current vulnerabilities, attacks, and countermeasures. Escalated open ticket to Tier II or Tier III after eliminating false positives. Document all activities during an incident and provide leadership with status updates during the life cycle of the incident. Make daily, weekly and monthly report. Do monitoring in 24x7 shift Perform other duties as assigned. IT Support Technician - Universitas Multimedia Nusantara (July 2019 – June 2023)

Provided desktop support to end-users by responding to requests for technical assistance. Performed preventive maintenance and upgraded systems to improve network, system and data availability and integrity. Diagnosed and resolved technical hardware and software issues. Installed computer peripherals for end users. Updated virus protection systems based on computer virus reports. Managed user identities, credentials, and privileges on local servers Configured systems in accordance with system security policy. Conducted record searches and coordinated with other units on procedural problems involving complex cases. Monitored and maintained client computers and network infrastructure to ensure optimal performance, reliability, and security Generated reports using statistical software in response to user requests. Performed other duties as assigned. Education Nusa Mandiri University (2021 - 2023) Bachelor’s Degree - Information System

GPA: 3.67

Bina Sarana Informatika University (2018 - 2021) Associate degree - Information System

GPA: 3.72

Informal Education Digitalent – Cybersecurity Technician (2022)

BelajarSiber – Fundamental Web Security (2022)

Certifications Skillfront - ISO/IEC 27001 Information Security Associate™ Digitalent – Cybersecurity Engineer Belajarsiber – Fundamental Web Security CyberArk – Level 1 Trustee Exam IBM – Cybersecurity Fundamental Google – Technical Support Fundamental Skills Skills/Core Competencies:

Security & Computer Forensics Tool: